Our Story
About Us
We take pride in what we do, and we believe that genuine enthusiasm leads to better results.
Over the years, our commitment to providing the best possible service has only strengthened. We continue to research, adapt, and embrace new technologies to ensure our clients stay ahead in a constantly changing industry.
Our experience spans a wide range of sectors, including facial aesthetics, renewable energy, construction, charities, retail and more. This variety has given us valuable insight into what works — and how to tailor strategies that deliver real results.
Could your business be next? Make a Good Call today to find out how we can help.
Simon
Lauren
Hi, I’m Lauren, the Business Operations Manager (aka — the daughter of the boss, keeping things running day to day at Good Call).
I’ve been working with my dad for the past five years, starting out managing a single client campaign to now managing two incredible marketing experts while overseeing our client relationships.
After studying maths at university and spending ten years in hospitality, I struggled to find a career that truly suited my skill set. Marketing has been the perfect fit — it allows me to work with a wide range of businesses while putting my analytical skills to good use in reporting and strategy.
I genuinely love what I do and take pride in acting as an outsourced “in-house” marketing team for so many successful small businesses.
Kris
My name is Kris, and I'm the Digital Content Manager at Good Call. From social media posts to blog articles and landing pages, I love creating interesting and engaging content for my clients.
I have a passion for all things branding and making sure that your business is represented properly on social media, down to your specific font and colours. I've been in digital marketing for 8 years now and one of my favourite parts of the job is getting the chance to work with and help small businesses grow their business and improve their online presence.
Georgia
Hi, I’m Georgia, the Paid Digital Advertising Manager here at Good Call.
I’m passionate about using data-driven strategies to get real results
I’ve been in the digital ad space for a few years now, and I genuinely enjoy the challenge of turning budgets into growth. Whether it’s Google Ads, Meta, or anything in between, I’m here to make sure our campaigns perform their best.
Our Story
Good Call began in 2008 founded by Simon, who saw a clear gap in the market — a marketing agency dedicated to helping small businesses grow without the high agency costs.
His mission was simple: to offer honest, effective marketing support that delivered real results without breaking the bank.
That doesn’t mean growth happens without investment — effective marketing still takes time and resources. But at Good Call, we focus on getting the strategy right first. By testing, refining, and learning what works for each client, we make sure every pound is spent wisely before scaling up.
We don’t just point you in the right direction — we stick around to help you get there.
Over nearly two decades in the industry, Simon built long-lasting relationships with his clients — many spanning close to fifteen years — a testament to his genuine commitment to their success.
Good Call was also built with a long-term vision in mind: to create something successful that could one day be passed down to his daughters, Lauren and Rachel.
Now, Lauren is gradually taking over the day-to-day running of the business.
Working closely together, Simon and Lauren combine their strengths — Simon’s wealth of experience and proven strategies with Lauren’s people-focused approach and fresh perspective. Together, they continue to grow Good Call with the same purpose it started with: to help small businesses thrive.
After five years of working side by side, Lauren now leads Good Call into its next chapter — one focused on steady growth, adapting to an ever-changing industry, and continuing to give small businesses the support they need to succeed.
